We want you to be completely satisfied with your purchase, but we do have quite a strict return policy because after use the machines and filters contain bio-materials. Please visit our Returns page for more details. We accept returns on most items within 30 days of the purchase date. 

Once your order has shipped, you will receive a tracking number via email.

We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer support team at info@salooncare.com as soon as possible. We'll do our best to accommodate your request.

Currently, we do not have a physical store. However, we do offer international shipping!

If you receive a defective product, please contact us immediately at info@salooncare.com. We will evaluate the issue and arrange a replacement or repair under our warranty policy.

We are health advocates and our machines are designed with powerful motors, advanced filtration technology, and ergonomic designs, ensuring both efficiency and comfort, creating a healthier workplace for you and your clients.

Our products especially the dust collectors are designed to provide powerful suction with minimal noise, ensuring a comfortable working environment.

You’ll notice reduced suction power when the filter needs to be changed, or after 45 days of regular use.

Scientifically-Proven Tips for Maintaining Your S-CARE Collection can be reviewed in our blogs.

We accept all payment methods except PayPal. Please note that prices are VAT excluded.

Unfortunately, there are no payment plans for purchases made on our official website.

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

Shipping time varies depending on your location. It usually takes from 7 working days. 

Shipping cost depends on your location and the shipping method you choose. To check it, please put the items you like in the cart, at the checkout when you insert your city and zip code, you’ll see the estimated shipping cost.

Currently, we do not offer free shipping, as our professional equipment is quite bulky. 

You can reach our customer support team by emailing info@salooncare.com or via chat at www.salooncare.com or through Instagram @salooncare.worldwide.